Dos and Donts
·
Do not
share your passwords
·
Turn off
electronic devices (monitors, computers, panels, TVs, projectors, etc...) when
not in use to prolong the life of the device
·
Save all
your documents/files to the cloud to avoid losing anything in case your
technician has to image your computer (this will delete everything including
your programs installed locally)
·
When
logging into a computer use YOUR username and password not somebody else's and
do not let anybody else use yours.
·
Lock your
laptop when leaving the room, including if you are just "going to be gone
for only a couple of minutes".
Press the Windows Logo Key + L.
·
Do NOT
open email attachments unless you were expecting it. Hackers will "fake" an email
account in an attempt to trick people into giving out information or to install
viruses.
·
Keep
Door/Printer cards in a secure place.
Report immediately if lost or stolen so they can be deactivated.
Two
Factor Authentication
We are
now enforcing Two-Factor Authentication on all gmail accounts in the
District. Please click this link for steps to enable this on your
account.
What is
two-factor authentication?
Two-factor authentication adds
a second layer of protection during the login process. Currently, your Google
login is tied to “something you know” (your password).
Two-factor authentication adds the second layer of “something you
have” (typically your smartphone or a temporary code). You most likely already
have experience using two-factor authentication with an online
banking account so enabling it within Google hopefully will not be a new
experience.
Why are we implementing
two-factor authentication?
Times are changing and hackers
are finding new and creative ways to acquire user passwords; they can buy lists
of usernames and passwords on the dark web, they can use social engineering and
email phishing tactics to steal passwords, they can use something called
“dictionary attacks” as a brute force method to guess weak passwords. Adding a
second form of verification dramatically decreases the likelihood of your
password being compromised.
How often will I need to
use two-factor authentication?
Google will require
two-factor authentication when you log in to your email. Once
you authenticate and complete two-factor authentication on your phone
or other devices you will have the option to “remember this device”. From that
point on Google will not prompt you to perform
two-factor authentication on that device unless you clear your
browser’s cache, change your password, or if Google suspects that your account
has been breached.
What’s the timeline for
this change?
If you do not enable
two-factor authentication within 2 weeks of the first time you login
to your account then you will be locked out of your account.
Connecting to
School provided wi-fi
In
order to connect to the school wi-fi you will need to disable the Private WiFi
Address feature on any iPhone. If you
have an Android you will need to change the setting from Randomized MAC to
Phone MAC.
How to Disable Private Wifi on Apple
How to Disable Randomized MAC on Android
Submitting a Help Desk Ticket
How to submit a Technology Help Desk Ticket